This position requires an onsite presence at the Banfield Pet Hospital headquarters in Vancouver, Washington, with a hybrid work schedule (3 days/week).

Summary and Qualifications:

The Director, Learning Delivery will be responsible for the oversight, effectiveness, and execution of company-wide learning and development initiatives and programs. They will act as key member of the broader Mars Veterinary Health (MVH) learning council and provide key Business Unit (BU) insights to inform MVH program development, make recommendations and execute on the deployment of global MVH programs at Banfield.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Lead the Banfield learning and development team, providing direction, support, and mentorship to ensure high-quality program delivery and engagement.
• Sets the Banfield Learning strategy based on data analysis of operational performance, stakeholder feedback.
• Identifies learning interventions and assesses the right content and delivery method to address the issue.
• Serves as the Banfield liaison, bringing insights to MVH Learning Council meetings to influence and inform decision making and prioritization.
• Serve as a thought leader and advocate for learning and development with the organization, including, but not limited to steering teams.
• Champion BU priorities and areas of focus/strategies with learning governance.
• Stakeholder management within the BU to ensure learning programs are effectively delivered and meeting business needs.
• Provide program management, measurement and tracking specific to BU learning programs and initiatives.
• Facilitate learning programs as needed.
• Foster a culture of continuous leaning and professional development throughout the organization.
• Continuously refine and enhance learning programs based on feedback and evaluation results.
• Analyze training outcomes and Associate performance data to identify areas for improvement and make data-driven decisions.
• Other job duties as assigned.

Special Working Conditions:

• Ability to work at a computer for long periods of time. 
• Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.
• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience, Education and/or Training:

• Bachelor’s degree in Human Resources, Education, Change Management or Organizational Development is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Eight years of experience in learning, talent management, or organizational development are required, with a minimum of three years in a leadership role.
• Strong leadership and team management abilities are required.
• Organizational and project management skills are required.
• Ability to analyze data and make informed decisions regarding learning initiatives is required.
• Ability to effectively communicate with stakeholders at all levels is required.
• Ability to develop and maintain quality relationships with internal and external stakeholders is required.
• Microsoft Office & Smartsheet experience is required.
• Experience at large scale multi-unit learning deployment is preferred.
• Basic knowledge of learning authoring tools (Articulate, InDesign) is preferred.
• Ability to speak and deliver high-quality presentations to a group is preferred.
• Ability to proactively keep abreast of all learning and development trends and best practices is preferred.

Salary Range:

The pay range for this role is $109,666 - $150,790.

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule. 

This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.

Benefits:

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: 

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-TermDisability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*). 

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT